Shipping - For Carriers and Shells, we use UPS Ground and USPS Priority Mail in the continental United States of America. Deliveries to Alaska and Hawaii incur an extra shipping charge. Each SCOUT is inspected one last time before it leaves on its journey to you. Expect a nice package in 1 to 3 business days...sometimes 4 days to the Pacific Northwest, Northern California, and New England. Parts and accessories are delivered via USPS First Class Mail and may take a little longer.
Returns - If you decide SCOUT is not for you, simply contact us through this site within 14 days of your delivery confirmation date. We will be happy to refund the purchase price of the product (less our shipping costs) if it is returned in its original condition, with all parts, and original packaging. Simply take care to package SCOUT properly using the original packaging to avoid shipping damage.
Refunds - 20% of the purchase price will not be refunded if the product is received back damaged, used, missing parts, or without the original packaging. All returns must be received within 14 days of return authorization date to be eligible for a refund. Any product returned not meeting one or more of these criteria is not eligible for refund. Purchaser is responsible for return shipping costs and any damage incurred during return shipment. Original and return shipping costs are not eligible for refund. All discounted blemished item sales are final and not eligible for refund.
Warranty - Limited lifetime warranty for the original purchaser! Click here for details.